PRE-ORDER TERMS

These Pre-Order Terms were last updated on October 28, 2025.

1. Scope & Application

1. Terms

These Pre-Order Terms (these “Terms”) and our privacy policy located at http://1xtech.cc/privacy-policy (the “Privacy Policy”) apply to all pre-orders submitted by you to 1X Technologies, Inc. (“Company”, “we”, “us” or “our”), for the NEO robot (the “Robot”) through the web page located at http://1xtech.cc/ (the “Site”). References to “you” or “your” mean the individual placing the pre-order. By placing a pre-order, you agree to be bound by these Terms effective as of the date of your Pre-Order (as defined below). By accepting these Terms, you represent that you have read and consent to the Privacy Policy in addition to these Terms.

2. Offer, Acknowledgment and Acceptance; Cancellation Policy

1. Pre-Order; Deposit

We are pleased to offer the opportunity to pre-order the Robot or a monthly subscription to use the Robot. For the avoidance of doubt, the Robot is for your personal, domestic use only, and you are not permitted to resell or distribute the Robot (or your Pre-Order) to any third party. To complete a pre-order for the Robot or such a subscription (a “Pre-Order”), you must make the deposit indicated on the Site (the “Deposit”) and provide all information requested on the pre-order submission form on the Site. We will notify you of important updates about your Pre-Order at the e-mail address you provide, and are not responsible if you have provided us with an incorrect e-mail address or do not otherwise continue to check the inbox associated with this e-mail address. You must notify us immediately of any changes to your email address.

2. Waitlist

Submitting a Pre-Order will place you on a waitlist to be invited to purchase or subscribe to, as applicable, the Robot once available. We will send you an e-mail invitation to purchase the Robot or your subscription thereto, as applicable (an “Order Invitation”), to the e-mail address you provided when placing your Pre-Order if the Robot becomes available for you. The order in which Order Invitations are sent may vary based on a number of factors, including but not limited to customers’ geographic location and whether customer is electing to purchase the Robot or enter into a monthly subscription to use the Robot. We make no representations about when you will actually receive an Order Invitation.

3. Pre-Order Refunds and Cancellations

At any time until the date that is fourteen (14) days after we send you an Order Invitation, you may cancel your Pre-Order for a full refund of the Deposit. After fourteen (14) days from the date of the Order Invitation, the Deposit will be non-refundable, even if you choose not to complete an order for the Robot. We are not responsible if you do not check your e-mail address or if our Order Invitation is otherwise undeliverable to the e-mail address that you provided when submitting the Pre-Order. We are not responsible for the performance of any third-party e-mail service provider. You may cancel your Pre-Order and request a refund of the Deposit prior to the date that is fourteen (14) days after the Order Invitation has been sent to you by contacting us at [email protected]. Upon such cancellation, we will refund the Deposit. Notwithstanding anything to the contrary stated herein, we may cancel your Pre-Order at any time and for any or no reason, in which case the Deposit will be refunded in full.

4. Orders

If you receive an Order Invitation and wish to receive the Robot, you will be required to agree to the Terms of Sale (to be presented at the time of purchase, the “Terms of Sale”) and (i) if you are purchasing the Robot, you must pay the remaining purchase price for the Robot in full prior to our Acceptance (as defined below) of your order, or (ii) if you are purchasing a monthly subscription to use the Robot, you must pay the applicable initial subscription fee (which may, for the avoidance of doubt, be for a minimum number of months, as set forth in the Order Invitation). The Deposit will be applied to your purchase. Final pricing and add-ons are subject to change in our sole discretion prior to Acceptance (as defined below). Detailed pricing and subscription information will be provided at the point of purchase. Please refer to the product page on the Site for the latest pricing information. An order submitted by you through the Site constitutes an offer by you to us to purchase the Robot (and any other products subject to such order), or a subscription thereto, as applicable, pursuant to the Terms of Sale and is subject to our subsequent acceptance. Prior to such acceptance, an automatic e-mail acknowledgement of your order may be generated. Please note that any such automatic acknowledgement does not constitute a formal acceptance of your order. Our acceptance of your order takes effect upon our charging your credit card or accepting any other payment for your purchase (“Acceptance”). Additional details regarding order cancellations, shipping, delivery and warranty will be set forth in the Order Invitation and/or the Terms of Sale.

3. Price and Terms of Payment

1 Prices, Quotations, Descriptions

Any prices, quotations and descriptions made or referred to herein or on the Site may change or be inaccurate, do not constitute an offer to sell, and may be withdrawn or revised at any time prior to Acceptance.

2 Payment Information; Sufficient Funds

You shall provide your payment information at the time of Pre-Order through the Site. You must have sufficient funds or credit available upon placing your Pre-Order to ensure that the Deposit will be collectible at the time of placing your Pre-Order. You authorize us and our third-party payment processors to charge credit or debit cards upon Pre-Order. Payment processing on the Site is powered by our third-party payment processor(s) and vendor(s). This includes Stripe, Inc. and its affiliates (“Stripe”), a third-party payment processor. These payment processing services are provided by Stripe and are subject to the Stripe terms and conditions and other policies available at https://stripe.com/legal and Stripe’s Global Privacy Policy available at: https://stripe.com/privacy (collectively, the “Stripe Agreements”). By agreeing to these Terms, users that place a Pre-Order agree to be bound by the Stripe Agreements, as the same may be modified from time to time. We are not responsible for the performance of any third-party payment processor or vendor. We reserve the right to request additional information from you if we have reason to believe, in our sole discretion, that a payment method may be fraudulent.

4. Disclaimers; Limitation of Liability

1. All product specifications, illustrations, drawings, particulars, dimensions, performance data and other information on the Site or made available by us are intended to represent no more than a general illustration of the applicable products and their features and do not constitute a warranty or representation by us that any product will conform with the same.

2. TO THE MAXIMUM EXTENT LEGALLY PERMITTED, WHETHER OR NOT WE WERE AWARE OR ADVISED OF THE POSSIBILITY OF DAMAGES, AND WHETHER OR NOT THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL PURPOSE: (A) OUR AGGREGATE LIABILITY (WHETHER BASED ON WARRANTY, CONTRACT, TORT, INCLUDING NEGLIGENCE, OR ANY OTHER LEGAL THEORY) WILL IN NO CIRCUMSTANCES EXCEED THE AMOUNT OF THE DEPOSIT; AND (B) IN NO EVENT WILL WE BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST REVENUE, OR COST OF COVER, OR DAMAGES RESULTING FROM LOST DATA (WHETHER BASED ON WARRANTY, CONTRACT, TORT, INCLUDING NEGLIGENCE, OR ANY OTHER LEGAL THEORY). SOME STATES DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

3. THIS SECTION IS INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTION OF THIS SECTION IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.

5. General

Except as expressly agreed by Company and you, these Terms and the Privacy Policy constitute the entire agreement between you and Company with respect to the subject matter, and supersede all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter. We will not have any liability under these Terms for any failure or delay in performing any of the obligations imposed by these Terms to the extent such failure or delay is the result of any circumstances beyond our reasonable control, including, without limitation, any fire, explosion, severe weather, natural disaster, epidemic, public health or safety emergency, war, riot, damage to machinery or equipment, disruption in transportation, communications, electric power or other infrastructure, or any strike, lockout or other labor dispute. These Terms are governed by the substantive laws of State of California, without respect to its conflict of laws provisions. You expressly agree to submit to the exclusive personal jurisdiction of the state and federal courts sitting in Santa Clara County in the State of California. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which will remain in full force and effect. Failure of Company to act on or enforce any provision of these Terms will not be construed as a waiver of that provision or any other provision in these Terms. No waiver will be effective against Company unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance. You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Company. Company may freely assign or transfer any of its rights or obligations under these Terms. The section headings are provided for convenience only and will not be given any legal import. These Terms will inure to the benefit of our successors, assigns, licensees, and sublicensees.